Returns and refunds

Returns & Refunds

We want you to love your order! Because many of our products may be handmade, custom, or made-to-order, all sales are final unless your item arrives damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 2 days of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the packaging, if applicable
  • A brief description of the issue

Once we review your request, we will work with you to provide a replacement or other appropriate resolution.

Returns

We currently do not accept returns or exchanges due to change of mind, incorrect size/color selection, or buyer's remorse.

Please carefully review your order before completing checkout. If you have questions about a product, feel free to contact us before purchasing.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Please note: Original shipping costs are non-refundable unless the item was damaged, defective, or incorrectly shipped by us.

Thank you for supporting our small business! 💕